Chargeback Information

We have advanced protection against the unauthorized use of cards, which blocks payments and chargebacks that have increased suspicion rates. You may be blocked from making payments under certain conditions. If you believe someone is misusing your card, please fill in the report form. Your payment activity will be blocked until resolution. If you are requesting a chargeback, please use this form before escalating. This will help prevent your future payments from being blocked.

Request for Chargeback

Please provide detailed information about the transaction and why you're requesting a chargeback.